Casino Lab is a new online casino from Genesis Global Limited. This company is responsible for some other popular online casinos like Casino Planet and Kassu. Their new offering has a slick mobile design and a laboratory theme.
Their team have worked with many software providers for their new site, with a heavy focus on mobile functionality, live game selection, and slot game options.
They are also attracting new players globally, with customer support in multiple languages.
Below, we’ve taken a detailed look at everything new players want to know before deciding to try a new online casino.
Security and Licensing – Is Casino Lab Safe to play at?
Casino Lab is registered in Malta, a country popular for European based casinos. They are registered under the larger company Genesis Global Limited under the Malta Gaming Authority. While the Lab is a new online casino, Genesis Global Limited has been licensed with the Malta Gaming Authority Since August of 2016.
Their website is secured with the standards for encryption. They have a variety of secure payment methods, including e-wallet solutions and credit cards.
This casino is currently considered a newer but safe online casino to play at.
Who can play at Casino Lab?
Players from most countries can play at Casino Lab. They have strict rules about being over 18 years of age to play, or of being older than the age required in your country. They encourage players from Finland, Germany, and Norway to join their casino and have customer support available in respective languages for players from those countries. Players from Canada, New Zealand, and China are also welcome to play at the Lab.
Currently, players from the United Kingdom are not allowed to play at the casino. This is temporary and they are working on changing this. We will update our review accordingly.
Most notable restricted countries include the USA, Australia and France. All restricted countries are shown in our casino review summary above.
Software Providers at Casino Lab
Casino lab has games from several software providers, including NetEnt, Microgaming, Quickspin, Play ‘N’ Go, Evolution Gaming, Yggdrasil, and Ezugi. Depending on your country, you may not see all these gaming providers and their games as some are only available to players from specific countries.
The Live casino games are powered by both Ezugi and Evolution Gaming. Microgaming, NetEnt, Yggdrasil, and Play ‘N’ Go are well known for some of the most popular slots at Casino Lab.
If you’d like to choose your games based on software providers, you can always select “Game Providers” as a selection at the top of the Gaming page.
Casino Lab Games Available
The site has well over a thousand games for players to choose from. Their method of sorting games is convenient. When you select “Slots” from their main menu, a smaller menu opens so you can select Jackpot Slots, Video Slots, or Classic Slots. You can also sort the selections by most popular games or by their newest games to see what might have been added since the last time you visited Casino Lab.
The games are sorted by Slots & Jackpot Slots and Casino Games (tabletop games like Roulette, Blackjack, Poker, and Baccarat). They also have a section specifically for live dealer casino games, which we will get more into below.
Note that for all of the regular games, you can select to “Try” or “Play”. When you select “Try” you can sample the game without playing for money. The “Try” option is not available in the Live section of the casino.
After you select “Slots & Jackpots” on the Games page, you’ll need to select “Jackpots” from the smaller menu that opens up. You’ll then see Casino Lab’s top selections for Jackpot Slots.
Currently, some of the most popular Jackpot Slots include Mega Moolah, Dragon Chase, Gunslinger Reloaded, and Super Lion. These slots are different in theme and gameplay. You’ll notice that on the pictures for the games, there is a blue tag in the center. This tag will tell you what the jackpot is currently at.
Casino Lab has a lot of slot games available for players to choose from. At any given time, the most popular games at Casino Lab are mostly the slots, with a few of the Live games also trending in the hottest games section.
Their slots selection includes video slots, with more advanced and fun graphics, and simpler classic slot games. Their most popular slot games are Book of Dead, Rise of Olympus, Fire Joker, and Gluck’s Joker.
Book of Dead is a video slot from Play’nGo with five reels, three rows, and ten pay lines. You can adjust the number of pay lines. Each one of your pay lines will mean a higher wager, but the most pay lines you have the better your chances are to win. This game has an Egyptian theme and includes wilds, scatters, and free spins.
Rise of Olympus is also from Play’nGO. This online slot game has a Greek Mythology theme with the gods watching over you while you play. There are five reels and five rows in this game. As you play through on spins without wins, you’ll clear out symbols. This is a good thing, because to get the big wins in this game you’ll need to clear the whole board of symbols. This can keep you playing for a long time and make this game a favorite.
The casino games section is where you will find your tabletop games like poker, baccarat, and other classics mixed in with fun new additions. Some of the most popular choices with Casino Lab players are First Person Blackjack, First Person Roulette, Lightning Roulette, and Sweet Alchemy Bingo.
Casino Lab Live Dealers
Evolution Gaming and Ezugi are the software creators for many of the best Live Dealer games at Casino Lab. When you select the Games section from the main menu, there’s a link at the top center of the page for the Live Casino.
The live games may take a bit longer to load on mobile devices. Once they load, they run smoothly.
Inside the live casino, you can sort the games by Roulette, Blackjack, and “Other”. The other section includes games like poker, baccarat, Monopoly Live, and other table games.
Some of the most popular games in the Live section at Casino Lab include Lightning Roulette, Exclusive Blackjack Green Diamond, and Monopoly Live.
Casino Lab Bonuses / Promotions
Casino Lab has a welcome bonus package of up to £/$/€1,500 and 300 free spins. This welcome package happens over the course of your first four deposits. Your first deposit into your online casino account will earn you a 100% match of up to £/$/€300, with 300 free spins.
The first 30 free spins will be automatically credited to your account. Then your remaining 270 free spins will be credited to your account at the rate of 30 per day over the following nine days.
Upon your second deposit is matched at 50% up to £/$/€400. Then your third and fourth deposits are matched at 25% up to £/$/€400.
Seasoned members will also enjoy bonuses and promotions. You can always find information on what promotions are happening by selecting the “promotions” link on the left side of the main page of the website.
They have a weekly promotion known as the “Weekly Ingredient Delivery”. This tends to be something like a match of 25% on your deposit with 10 free spins that can be used on a small selection of games.
They also have a monthly bonus, where you can get 25% of your deposit matched.
VIP / Loyalty Program
Casino Lab has a VIP program for loyal players, without a lot of information on what types of advantages joining the VIP program will get you. This is still a fairly new online casino.
However, Genesis Global owns a few other online casinos, and based on what they’ve done previously, they have a reputation for making some simple offers in their VIP program with emails that give you random bonus opportunities. They don’t offer you the ability to build up points you can exchange for bonuses, like with loyalty programs you see at many other online casinos.
Currently, their loyalty program offers features like a specialized account manager, bonuses and promotions unique to the VIPs, rapid response times from customer support, a monthly VIP prize draw, personalized birthday gifts, and a personal withdrawal plan.
You can join their VIP program by selecting the three horizontal lines on the left side of the page and selecting “VIP” from the menu that opens. Click to sign up and enter your name and contact information.
Casino Lab Casino Banking Options
Casino Lab has credit card and e-wallet payment methods for both deposit and withdrawal. They do not charge any fees for deposits or withdrawals.
Available payment methods at Casino Lab include: Visa credit and debit cards, Mastercard, Maestro, PaySafeCard, Skrill, Neteller, Euteller, InstaDebit, EasyEFT, Jeton, PayPal, ECOBanq, SOFORT Banking, GiroPay, and ecoPayz.
Not all of these payment methods will be available in your country. The best way to know which ones are available to you is to visit their Payment Methods page. The page will be automatically Geo targeted to show you the payment methods available in your country. You can find this link in the main menu by clicking the three horizontal lines on the left of the page.
Most countries will have the options for Visa, Mastercard, Maestro, Skrill, and Neteller.
All of their payment methods allow for instant deposits into your online casino account.
Their minimum per transaction across all methods is £/$/€10 and their maximum per transaction is £/$/€200 for PaySafeCard, £/$/€1,000 for ecoPayz, and £/$/€5,000 for every other payment method.
What currencies are available at Casino Lab?
The casino accepts a wide selection of currencies. Be aware that upon signing up for your account, a currency will be assigned at registration. This cannot be changed later, so be sure you sign up with a currency you wish to stick with.
Currencies currently available at Casino Lab include: USD, EUR, NOK, SEK, GBP, CHF, CAD, AUD, ZAR, CZK, PLN, RUB, DKK, RON, GEL, TRY, CNY, NYZ, MXN, NGN, BGN, HRK, HUF, PEN, KRW,UAH.
How can you access Casino Lab?
You can access the Lab by visiting CasinoLab.com in your browser on your desktop computer, mobile device, or tablet.
They are well known for designing a website that works well on mobile. You may need to wait a moment for their Live games to load, as these are heavy games. Once they do load, they run smoothly.
Customer Service and Support
Players at Casino Lab can contact their customer support team by email, phone, or live chat. They have customer support agents available to talk to in English, Finnish, German, and Norwegian. They also have an easy to navigate FAQ section where you can find answers to some of your easier questions.
To contact support, click on the three horizontal lines on the left side of the page. A pop-up will slide open. At the top, there is a tab for “Support”. Click on this, and then select “Contact Us” from the menu. A pop-up will appear with their phone number and email address. To contact their live chat support, you’ll need to be logged in to your Lab account.
Conclusion – Casino Lab Review
Overall, Casino Lab has an easy to navigate website, a wide gaming selection, and all the right parts in place to turn into a popular new choice for players looking for a site that functions well with great choices. The casino is quickly becoming particularly popular, especially among the top European casino sites, and for good reason too.
The Lab offers great games, progressive jackpots, live dealers, excellent payment options, exceptionally fast payouts, all in a safe and secure environment. We hope our Casino Lab Review has been helpful towards your online gaming enjoyment.
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