A Review of Captain Jack Online Casino
Captain Jack Online Casino is a United States based casino with abundant slots, video gaming and table games among others. It is registered within Costa Rica’s jurisdiction. This gaming house was established in late 2010. It was established by Ace Revenue Group which is the current operator. You can get the full experience of the casino by opting to download the Windows PC version. Besides, you have a choice of settling on the instant-play interface which you can use on your smartphone or desktop computer.
Contrary to it being relatively new in the industry, the casino has attracted quite a huge following outside the United States. The casino is available in a range of other countries including but not limited to France, China, Italy, Hong Kong, Nigeria, Romania, Peru, Russia, and the Philippines.
Captain Jack Online Casino largely has good attributes with few flaws. Reports of voided payments and slow payment process are among the most reported complaints. However, it is a reputable gaming house with a wide range of games and most reviews portray it favorably.
Design and Layout
The layout of this casino is based on the pirate theme. It must be the renowned Jack Sparrow or the likes. An old weather-beaten scroll is displayed at the top of the website with the words “Captain Jack Casino” inscribed on it. Other than the one conspicuous oversize Skull placed at the middle bottom of the website, there are two other skulls at the top right corner with one skull holding a telephone receiver and the other with a message box – both of them indicating help and support options. A pirate carpet lies in the middle indicating the jackpot or bonus that is on offer at the moment.
The interactive part of the layout is easy to use with two huge shining golden buttons in the middle indicating the “Download Casino” and “Instant Play” options. Three golden rings are located immediately below it with options to view new games, VIP quarters and recent winners. Immediately below the rings lie a live chat option and a customer support phone number. Below them is a neat list of payment options including MasterCard and NETELLER which can be used to deposit funds to the casino.
Generally, the layout of the website is user-friendly, calm and thrilling for Pirate lovers.
The Software Provider
Real Time Gaming (RTG) is a software company contracted by Captain Jack Online Casino to provide the games. It is a renowned gaming software company with extensive experience in designing and producing instant web-based games and the downloadable versions.
The aforementioned Real Time Gaming software (RTG) powers Captain Jack Casino and offers one of the widest range of games you can ever access online. There are many slots and progressive jackpots as well.
Slots are offered in plenty at Captain Jack Online Casino. Dozens of classic games and video slots are offered. Some of the recommendable slot titles are:
- Orc vs Elf – It is a fun theme of Lord of The Rings
- Santastic – It is a theme for Christmas holidays
- Funky Monkey – A rare combination of slots and monkeys
- The Three Stooges – It is a theme derived from a show of the same name
- T-Rex – A dinosaur theme
There are over 100 slot titles on offer. You will find machines with 5-reels, 3-reels, 1-payline, bonuses, and video and classic machines. A wide variety of jackpots are on offer as well with prizes ranging from hundreds to million dollars.
The video poker section has the following games on offer:
- Jacks or Better
- Aces and Eights
- Double Bonus
- Sevens Wild
- Bonus Deuces
- Double Double Bonus
- All American
- Bonus Poker
- Deuces Wild
- Double Double Jackpot
- European Slot Poker
- Double Poker
- Pick ‘Em Poker
- Jacks or Better – Total 10 Play
- Joker Joker
- Jacks ‘Em Better – Total 100 Play
- Loose Deuces
- Jacks or Better –Total 52 Play
- Mystery Bonus
- Other games on offer include;
- Red Dog
- Casino War
- Caribbean Stud Poker
- Let ‘Em Ride
- European Blackjack
- Sic Bo
- Vegas Three Card Rummy
- Scratch Cards
- Download vs Flash
- Blackjack with Perfect Pair
- Tri Card Poker
- Super 21
- Face Up 21
- Texas Hold ‘Em Bonuses Poker
- Caribbean 21
- Match Play 21
- Hot Dice
Captain Jack Online Casino does not currently offer a Live Casino. If you like to play with a real live dealer, you can view our Live Dealer Casinos and select from there.
The casino offers a 100% match bonus reaching $11,000. This bonus is spread out in over 10 deposits. Every deposit is a 100% match reaching a maximum of $1000. However, the 5th deposit attracts a 50% match on the previous 4 deposits. The 10th deposit attracts a 100% match on the last 4 deposits. All these are play bonuses meaning you can’t withdraw them.
The wagering requirements on these bonuses aren’t friendly. They are 30x on the bonus amount and the deposit when an individual is playing slot games. When playing anything other than slot games, they soar to 60x.
Customer support is excellent at Captain Jack Online Casino. At any time, you can reach the support team via email, phone or live chat. The response is fast and timely while being helpful at the same time.
Depositing and Withdrawing (In the US)
Depositing funds is easy with a range of banking options that you are likely to be using right now. You can deposit money using American Express, Visa, Neteller, Bank Wire Transfer, MasterCard and now the most popular Bitcoin. Sadly, you can only make withdrawals using the Neteller and Bank Wire Transfer platforms. It is free to deposit funds and they instantly reflect in your account with moments of the transactions.
Just like other gaming houses, Captain Jack Online Casino also has a problem processing financial transactions, especially for its American gamers. Withdrawals can take several days to be processed, but never goes beyond seven working days. However, this is part an parcel of online gaming. It does take time to receive winnings.
Information concerning delayed withdrawals is outlined in the casino’s terms and conditions section, so at least they are honest about it. There have been cases whereby Captain Jack Casino has been accused of voiding players’ winnings. This practice is regrettable but lots of other casinos do the same thing. According to the code set by some Casinos, it may be well within their rights to void the winnings if a gamer if found to be breaking the gaming house’s terms and conditions.
Overall, the Captain Jack Online Casino possesses all the qualities of an excellent online casino. Although they need to improve in an array of areas, their customer care is supportive and timely while the range of games and slots on offer are numerous enough for players with the most varied taste. They need to improve the speed of withdrawing winnings as well as lowering the limit on withdrawable funds.
There are a lot of nice things to talk about concerning Captain Jack Online Casino and it looks like a gaming house that can be recommended.
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